A little while back I moved to Office 2013 (from 2010) however in the past few days I noticed that Windows Update wanted to install 2 updates – both of which would fail with error code 80024002D.
As it turns out this was a lingering update from Office 2010 that was trying to install, naturally as 2010 was now long gone there was nothing to update – hence the error message!
As Office 2010 was no longer in Add/Remove programs I had to resort to the Fix it program (save to your PC run in compatibility mode if you are on Windows 8) in Microsoft KB 290301.
Once I ran the Fix it program I refreshed Windows update and boom the problem was gone!
More in the screen shots below…
Unfortunately, the Fix It program that you link to is no longer available. The page was replaced with a description that it was pulled because “it sometimes damaged other components that were installed on the computer.”
I’m afraid that you haven’t read the complete Microsoft KB – further down it provides links to the Fix it programs that relate to individual versions of Office.
Thanks a lot! your post was a huge time saver.
Worked a charm for me, thanks!