uniFLOW Server Service (MomSvc) will not start

For a little while now we’ve had issues with the uniFLOW Server service (version 5.3) not starting in a timely fashion (2hrs+).

After a harrowing tale of working with their support going in circles looking at issues with SQL Server and suchlike we worked out that the issue seemed to be caused by stale files at ‘C:\Program Files (x86)\Common Files\NT-ware Shared\ActiveJobs’ some of which were many months old or 0KB in size.

Ultimately the solution was to stop the Uniflow Service (force quit it using Task Manager if it’s still in a broken ‘starting’ state) and then delete the contents of that folder with the exception of the readme_activejobsfolder.txt file (which mentions that you shouldn’t do anything to these files!) and then start the uniFLOW Service service (which started up in a few minutes).