{"id":956,"date":"2012-08-15T15:22:53","date_gmt":"2012-08-15T14:22:53","guid":{"rendered":"https:\/\/myworldofit.net\/?p=956"},"modified":"2012-08-16T17:51:13","modified_gmt":"2012-08-16T16:51:13","slug":"lync-error-31196","status":"publish","type":"post","link":"https:\/\/myworldofit.net\/?p=956","title":{"rendered":"Lync Error 31196"},"content":{"rendered":"<p><a href=\"https:\/\/myworldofit.net\/wp-content\/uploads\/2012\/08\/lync31196.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright\" style=\"margin: 0px; border: 0px currentColor;\" title=\"Lync Error 31196\" src=\"https:\/\/myworldofit.net\/wp-content\/uploads\/2012\/08\/lync31196-300x232.png\" alt=\"\" width=\"300\" height=\"232\" \/><\/a>After decommissioning an old Domain Controller I started to see Error 31196 crop up in our Lync server error logs, one of the messages I saw said-<\/p>\n<p><strong><strong>Collaboration platform has failed to provision the data.<\/strong> <strong>Collaboration platform has failed to provision the data because of the following exception:<\/strong> <strong>Exception: <\/strong><\/strong><\/p>\n<p><strong>Microsoft.Rtc.Collaboration.ProvisioningFailureException:Cannot read contacts from Active Directory: Active Directory server &#8220;&lt;yourservernamehere&gt;&#8221; is not available. Try again later.<\/strong><br \/>\n<strong>Detected at System.Environment.get_StackTrace()<\/strong><br \/>\n<strong>\u00a0\u00a0 at Microsoft.Rtc.Collaboration.ProvisioningFailureException..ctor(String message, Exception innerException, ProvisioningFailureReason failureReason)<\/strong><br \/>\n<strong>\u00a0\u00a0 at Microsoft.Rtc.Collaboration.ProvisioningSourceImpl.ErrorOccurred(Object sender, SettingsErrorEventArgs e)<\/strong><br \/>\n<strong>\u00a0\u00a0 at Microsoft.Rtc.Internal.ServerConfiguration.UCSettings.RaiseError(SettingsInitializationError error, String messageFormatString, Object[] args)<\/strong><br \/>\n<strong>\u00a0\u00a0 at Microsoft.Rtc.Internal.ServerConfiguration.UCSettings.&lt;QueryContacts&gt;d__6.MoveNext()<\/strong><br \/>\n<strong>\u00a0\u00a0 at Microsoft.Rtc.Internal.ServerConfiguration.UCSettings._contactsTimer_Elapsed(Object sender)<\/strong><br \/>\n<strong>\u00a0\u00a0 at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)<\/strong><br \/>\n<strong>\u00a0\u00a0 at System.Threading._TimerCallback.PerformTimerCallback(Object state)<\/strong><br \/>\n<strong>FailureReason = 0<\/strong><\/p>\n<p>The main key point about this error was the error was coming from the <strong>LS Response Group Service<\/strong>, so you know what&#8230;.I <strong>restarted the service<\/strong> and boom this error went away \ud83d\ude42 <strong>Simple fix of the day!<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>After decommissioning an old Domain Controller I started to see Error 31196 crop up in our Lync server error logs, one of the messages I saw said- Collaboration platform has failed to provision the data. Collaboration platform has failed to provision the data because of the following exception: Exception: Microsoft.Rtc.Collaboration.ProvisioningFailureException:Cannot read contacts from Active Directory: Active Directory server &#8220;&lt;yourservernamehere&gt;&#8221; is&#8230; <a class=\"read-more\" href=\"https:\/\/myworldofit.net\/?p=956\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[20],"tags":[128,67],"series":[],"class_list":["post-956","post","type-post","status-publish","format-standard","hentry","category-software","tag-error-31196","tag-lync-2010"],"_links":{"self":[{"href":"https:\/\/myworldofit.net\/index.php?rest_route=\/wp\/v2\/posts\/956","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/myworldofit.net\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/myworldofit.net\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/myworldofit.net\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/myworldofit.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=956"}],"version-history":[{"count":7,"href":"https:\/\/myworldofit.net\/index.php?rest_route=\/wp\/v2\/posts\/956\/revisions"}],"predecessor-version":[{"id":972,"href":"https:\/\/myworldofit.net\/index.php?rest_route=\/wp\/v2\/posts\/956\/revisions\/972"}],"wp:attachment":[{"href":"https:\/\/myworldofit.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=956"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/myworldofit.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=956"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/myworldofit.net\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=956"},{"taxonomy":"series","embeddable":true,"href":"https:\/\/myworldofit.net\/index.php?rest_route=%2Fwp%2Fv2%2Fseries&post=956"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}