After decommissioning an old Domain Controller I started to see Error 31196 crop up in our Lync server error logs, one of the messages I saw said- Collaboration platform has failed to provision the data. Collaboration platform has failed to provision the data because of the following exception: Exception: Microsoft.Rtc.Collaboration.ProvisioningFailureException:Cannot read contacts from Active Directory: Active Directory server “<yourservernamehere>” is… Read more
Tag: Lync 2010
Lync Normalisation Rules – UK (Great Britain)
When I was first setting up Lync 2010 for VoIP one of the things that really stumped me for a while was Normalisation Rules. In short these rules take human readable numbers and convert them to the standard for international calling (E.164) – its kinda like how computers take human readable DNS addresses (e.g. bbc.co.uk) and converts them to IP addresses… Read more
Lync phone photos
Recently we have been deploying shiny new Lync phones at work. These phones mix in with the Lync software client on our staff PCs and in some cases the phones don’t even have dial pads! The Lync phones we are going to be using are- Polycom CX200 (desk tied staff) Polycom CX700 (reception) HP 4110 (common areas) HP 4120 (feature… Read more
Incoming SIP calls don’t work – Lync 2010
When setting up a Lync 2010 proof of concept today I was having issues with getting incoming calls to work. I could get outbound calls (to the PSTN) to work as well as hear audio both ways however under no situation would a call come in (from the PSTN) and ring the Polycom CX700 on my desk. There had to… Read more